JOEs-CDs.com Online Shop

Frequently Asked Questions


 

Q: What is the condition of the item? 
 

A: All items are new unless otherwise stated in the item description. Used items are in excellent or very good condition unless stated otherwise in the item description.
 

Q: What is your return policy?
 

A :Faulty items can be returned within 7 days for a refund. Items will be replaced if possible. Overseas buyers must inform the seller of their intention to return an item within 7 days.
 

Q: When can I expect my order to arrive?
 

A: Once payment is complete, items are usually dispatched by next working day. Delivery normally takes 1-2 days for the UK & 1-2 weeks for other countries.
 

Q: How much is the Shipping & Handling charge?
 

A: Shipping & Handling charges vary. Please check the item description.
 

Q: Do you ship internationally?
 

A: Yes, international shipping rates are included in the item description.
 

Q: Do you combine shipping?
 

A:Yes, it is only £0.99 for each subsequent item. Shipping charges are included in the item description.